Privacy Policy – Freewaves.net

Data protection

Unless otherwise stated below, the provision of your personal data is not required by law or
contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is given in the subsequent processing operations.

“Personal Data” means any information relating to an identified or identifiable natural person.

Server log files
You can visit our website without providing any personal information. Every time you access our website, usage data is transmitted to us or our web host /IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data
transferred and the requesting provider. The processing takes place on the basis of Art. 6 Paragraph 1 lit. f GDPR from our overriding legitimate interest in ensuring trouble-free operation of our website and improving our offer.

Your data may be transferred to third countries outside the European Union for which the EU Commission has issued an adequacy decision. If there is no adequacy decision by the EU Commission, such as for transfers to the USA, the data transfers are based, among other things,
on standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en 

Contact

Responsible

Contact us if you wish. The contact details of the person responsible for data processing can be
found in our imprint. 

Customer contact via e-mail

If you initiate business contact with us by e-mail, we will only collect your personal data (name, e-mail address, message text) to the extent you have made them available. The data processing serves to process and answer your contact request.

If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Article 6 Paragraph 1 lit. b GDPR.

If contact is made for other reasons, this data processing takes place on the basis of Article 6 (1)
(f) GDPR from our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to object to the processing of your personal data based on Article 6 (1) (f) GDPR at any time.

We only use your e-mail address to process your request. Your data will then be deleted in
compliance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

When you use the contact form, we collect your personal data (name, email address, message text)
only to the extent you have provided. The data processing serves the purpose of establishing contact.

If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Article 6 Paragraph 1 lit. b GDPR.

If contact is made for other reasons, this data processing takes place on the basis of Article 6 (1)
(f) GDPR from our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to object to the processing of your personal data based on Article 6 (1) (f) GDPR at any time.

We only use your e-mail address to process your request. Your data will then be deleted in
compliance with statutory retention periods, unless you have consented to further processing and use. 

Customer Account

Orders

Customer account

When you open a customer account, we collect your personal data to the extent specified there.
The purpose of data processing is to improve your shopping experience and to simplify order processing. The processing takes place on the basis of Article 6 (1) (a) GDPR with your consent.
You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent up to the revocation. Your customer account will then be deleted.

Collection, processing and transfer of personal data when ordering When you place an order, we only collect and process your personal data to the extent that this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Non-provision means that no contract can be concluded. The processing
takes place on the basis of Article 6 Paragraph 1 lit. b GDPR and is necessary for the fulfillment of a contract with you. Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers you have selected. In all cases, we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

Your data may be transmitted to third countries outside the European Union for which the EU Commission has issued an adequacy decision. If there is no adequacy decision by the EU Commission, such as for transfers to the USA, the data transfers are based, among other things,
on standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en

Payment service provider

Using PayPal

All PayPal transactions are subject to the PayPal Privacy Policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Cookies
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user’s computer system. If a user calls up a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic character string that enables the browser to be clearly identified when the website is called up again. Cookies are stored
on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. 
However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.

You can use the links below to find out how to manage (including deactivating) cookies in the most
important browsers: Chrome: https://support.google.com/accounts/answer/61416?hl=de

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies -allow-and-deny
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies Unless otherwise specified below in the data protection declaration, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after you have changed pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even
after a page change. The use of cookies or comparable technologies is based on Section 25 (2) TTDSG. The processing of your personal data takes place on the basis of Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in guaranteeing the optimal functionality of the website and a user-friendly and effective design of our offer. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.

Analysis of advertising

Use of Google Analytics

We use the web analytics service Google Analytics from Google, Google Ireland Limited (Gordon  House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. 

The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. Among other things, the following information can be collected: IP address, date and time of the page view, click path, information about the browser you are using and the device you are using (device), pages visited, referrer URL (website via which you found our website). visited the website), location data, purchase activities. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. 

Google Analytics uses technologies such as cookies, web storage in the browser and tracking  pixels, which enable an analysis of your use of the website. The information generated in this way about your use of this website is usually transmitted to a Google server in the USA and stored there. There is no adequacy decision by the EU Commission for the USA. The data transmission takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/.

Both Google and US government agencies have access to your data. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices and any other data that Google has about you.

IP anonymization is activated on this website. As a result, your IP address will be shortened
beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

Cookies or comparable technologies are used with your consent on the basis of Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR.
Your personal data will be processed with your consent on the basis of Article 6 Paragraph 1 Letter a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation.

You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ and at https://policies.google.com/technologies/cookies?hl=de.

Use of Google Ads conversion tracking

We use the online advertising program “Google Ads” on our website and, in this context,
conversion tracking (evaluation of visits). Google Conversion Tracking is an analysis service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

If you click on an ad placed by Google, a conversion tracking cookie will be placed on your computer. These cookies have a limited validity, do not contain any personal data and are
therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. As a result, there is no way that cookies can be tracked through Ads customers’ websites.

The information obtained using the conversion cookie is used to generate conversion statistics.
This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.

Your data may be transmitted to the servers of Google LLC in the USA. There is no adequacy decision by the EU Commission for the USA. The data transmission takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adscontrollerterms/.

The processing of your personal data takes place on the basis of Article 6 Paragraph 1 lit. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.

You can deactivate personalized advertising for you in the settings for advertising at Google. Instructions for this can be found at https://support.google.com/ads/answer/2662922?hl=de

Alternatively, you can prevent the use of cookies by third-party providers by calling up the
deactivation page of the Network Advertising Initiative at  https://www.networkadvertising.org/choices/ and implementing the additional opt-out information given there. You will then not be included in the conversion tracking statistics.

For more information and Google’s privacy policy, visit: https://www.google.de/policies/privacy/

Use of Google AdSense

We use the AdSense function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4,
Ireland) on our website. The purpose of data processing is to rent advertising space on the website and to target website visitors with interest-based advertising. Using this function, visitors to the provider’s website are shown personalized, interest-based advertising from the Google Display Network.
Google uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. There is no adequacy decision by the EU Commission for the USA. The data transmission takes place, among other things, on the basis of standard contractual clauses as
suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adscontrollerterms/.

Google may transfer this information to third parties where required to do so by law or where such
third parties process the information on Google’s behalf. Under no circumstances will Google associate your IP address with other Google data. The processing of your personal data takes place on the basis of Article 6 Paragraph 1 lit. You have the right to object to the processing of your
personal data at any time for reasons that arise from your particular situation.

You can permanently disable the use of cookies by Google by following the link below and
downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de. Alternatively, you can prevent the use of cookies by third-party providers by calling up the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and implementing the additional
opt-out information given there. For more information and Google’s privacy policy, visit: https://www.google.com/policies/technologies/ads/ and https://www.google.de/policies/privacy/ 

Use of the remarketing or “similar audiences” function of Google Inc.

We use the remarketing or “similar target groups” function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) on our website. 

The application serves the purpose of analyzing visitor behavior and visitor interests. Google uses cookies to analyze website usage, which forms the basis for creating interest-based advertisements. Visits to the website as well as anonymous data about the use of the website are recorded via the cookies. There is no storage of personal data of visitors to the website. If you then visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas.

Your data may be transmitted to Google LLC servers in the USA. There is no adequacy decision by the EU Commission for the USA. The data transmission takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.

The processing of your personal data takes place on the basis of Article 6 Paragraph 1 lit. You have
the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.

You can permanently disable the use of cookies by Google by following the link below and
downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de

Alternatively, you can prevent the use of cookies by third-party providers by calling up the  deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and implementing the additional opt-out information given there.

You can find more information about Google Remarketing and the associated data protection
declaration at: https://www.google.com/privacy/ads/

Plugins and Miscellaneous

Use of Google Tag Manager

We use the Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.

This application manages JavaScript tags and HTML tags used to implement tracking and analysis tools in particular. The data processing serves the purpose of the needs-based design and  optimization of our website.

The Google Tag Manager itself does not store cookies, nor is personal data processed as a result. However, it enables the triggering of additional tags that can collect and process personal data.

More information on terms of use and data protection can be found here.

Use of Social Plugins

We use social network plug-ins on our website. The integration of social plug-ins and the data
processing that takes place in the process serve the purpose of optimizing advertising for our products.

When social plug-ins are integrated, a link is established between your computer and the servers of the social network provider and the plug-in is displayed on the page by notifying your browser, provided you have expressly consented to this. Both your IP address and the information about which of our pages you have visited are transmitted to the provider’s server.

This applies regardless of whether you are registered or logged in to the social network. Transmission also takes place for users who are not registered or not logged in.

If you are connected to one or more of your social network accounts at the same time, the information collected can also be assigned to your corresponding profiles. When using the plug-in functions (e.g., by pressing the button), this information is also assigned to your user account. You can prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons.

Cookies or comparable technologies are used with your consent on the basis of Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. Your personal data will be processed with your consent on the basis of Article 6 Paragraph 1 Letter a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the
consent up to the revocation.

The social networks named below are integrated into our website using social plug-ins. You can find more detailed information on the scope and purpose of the collection and use of the data as well as your rights in this regard and options for protecting your privacy in the linked data protection notices of the providers.

Facebook of Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2,
Ireland)

Meta Platforms Ireland and we are jointly responsible for the collection of your data that takes  place when the service is integrated and the transmission of this data to Facebook.

This is based on an agreement between us and Meta Platforms Ireland on the joint processing of personal data, in which the respective responsibilities are defined.

The agreement is available at https://www.facebook.com/legal/controller_addendum. According to this, we are particularly responsible for fulfilling the information obligations in accordance with Art. 13, 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service and for complying with the obligations in accordance with Art. 33, 34 GDPR to the extent that a personal data breach affects our obligations under the Joint Processing Agreement. Meta Platforms Ireland is responsible for enabling the rights of data subjects in accordance with Art. 15 – 20 GDPR, complying with the security requirements of Art. 32 GDPR with regard to the security of the service and the obligations under Art. 33, 34 GDPR, insofar as a breach of personal data protection affects Meta Platforms Ireland’s obligations under the Joint Processing Agreement.

Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for
the USA. The data transfer takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at:
https://www.facebook.com/legal/EU_data_transfer_addendum.

You can find more information about the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook’s data protection information at https://www.facebook.com/about/privacy/.

Instagram of Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland): https://help.instagram.com/155833707900388

Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for  the USA. The data transfer takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at:
https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.

LinkedIn of LinkedIn Corporation (2029 Stierlin Court, Mountain View, CA 94043, USA)

https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy

Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. 

Twitter at Twitter Inc. (1355 Market Street, Suite 900, San Francisco, CA 94107, EE.UU.) https://twitter.com/privacy

Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA.

Using Google invisible reCAPTCHA

We use the invisible reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.

This serves the purpose of distinguishing between input by a human and automated, machine processing. In the background, Google collects and analyses usage data that is used by Invisible reCaptcha to distinguish regular users from bots. For this purpose, your input will be transmitted to Google and used there. In addition, the IP address and any other data required by Google for the Invisible reCAPTCHA service will be transmitted to Google.

This data is processed by Google within the European Union and possibly also in the USA. There is no adequacy decision by the EU Commission for the USA. The data transmission takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.

Your personal data is processed on the basis of Article 6 (1) (f) GDPR in our overriding legitimate
interest in protecting our website from automated spying, misuse and SPAM. You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data based on Article 6 (1) (f) GDPR.

You can find more information about Google reCAPTCHA and the associated data protection declaration at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy

Data subject rights and storage period

Duration of storage

After completion of the contract, the data will initially be stored for the duration of the warranty  period, then taking into account statutory retention periods, in particular tax and commercial law, and then deleted after the period has expired, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to  information, to correction, to deletion, to restriction of processing, to data portability.

In addition, according to Art. 21 Para. 1 GDPR, you have the right to object to the processing based on Art. 6 Para. 1 f GDPR and to processing for the purpose of direct advertising.

Right of appeal to the supervisory authority

According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that your personal data is not being processed lawfully. 

You can lodge a complaint, among other things, with the supervisory authority responsible for us,  which you can reach under the following contact details:

Hessian Commissioner for Data Protection and Freedom of Information
PO Box 3163
65021 Wiesbaden
Phone: +49 611 14080
Fax: +49 611 1408900 or +49 611 1408901
Email: poststelle@datenschutz.hessen.de

Right to object

If the personal data processing listed here is based on our legitimate interest in accordance with  Article 6 Paragraph 1 lit. f GDPR, you have the right to object to this processing at any time for  reasons that arise from your particular situation with effect for the future.

After an objection has been raised, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

 

last update: 01.12.2021